Privacy policy
Welcome to our website Enjoyitalia.it (the Site). Your privacy and the security of your personal data are very important to us, which is why we collect and manage your personal data with the utmost care and adopt specific measures to keep it safe.
Below you will find our "Privacy policy", which contains detailed information regarding the processing of personal data and the conditions relating to our services.
1. General information
Who is the Data Controller?
Enjoy Italia - Simplified Limited Liability Company with headquarters in via Melito n.9 - 83029 Solofra AV (Italy) C.F. and VAT no. 02846010649 (called in abbreviated form in this document Enjoy Italia - SRLS), is the Data Controller, i.e. the person who decides how and why to process your personal data.
You can always contact Enjoy Italia - Simplified Limited Liability Company by writing to the above address, calling +39 0825.583998 or writing to our Customer Service
Who is the Data Controller?
The Data Controller, who can be contacted to exercise the rights referred to in Art. 12 of the GDPR 2016/679 and/or for any clarifications regarding the protection of personal data, can be reached by sending an email to
2. What personal data do we collect?
The categories of personal data that Enjoyitalia.it collects and processes when you browse or purchase on Enjoyitalia.it are the following:
a) we collect the personal data necessary to conclude and execute your purchase on Enjoyitalia.it. such as name and surname, company name, e-mail address, shipping address, billing address, telephone, VAT number and type of shop;
b) we collect your email address when you sign up for our newsletter service;
c) we process the personal data you provide us when you contact our Customer Service to provide you with the requested assistance;
d) subject to your consent, we collect and use your personal data for marketing purposes;
e) for the registration of your account in the reseller area (Reseller Area) and the use of the services reserved for registered users, we collect your company title (optional), your name and surname, the name of your company (optional), your identification number (optional), your email address and password. If you are a registered user, we collect information on your accesses to the reserved area of the Site. Subject to your express consent, through the analysis of your personal data we can process information regarding your interests and preferences with respect to our products and services, the in order to present you with proposals and offers in line with your tastes.
f) we collect information about your browsing on Enjoyitalia.it, such as the pages you visit and how you interact with the individual page and we save this information on our servers.
We inform you that Enjoyitalia.it does not process personal data relating to minors. If you access Enjoyitalia.it and use the services offered by Enjoyitalia.it you declare that you have reached the age of majority.
3. How do we use the personal data collected?
Enjoyitalia.it collects and processes your personal data for the following purposes:
to. conclude and execute the purchase contract for the products offered on Enjoyitalia.it. When you conclude your purchase we ask you for the personal data necessary for contract execution activities, such as payment, invoicing and shipping of the product.
b. registration on the Site and use of the services offered to registered users. Registration on the Site is possible by entering some personal information, necessary to guarantee your identification and the provision of the services offered to registered users.
c. provision of the services offered on Enjoyitalia.it. To this end, Enjoyitalia.it needs to collect, in relation to each service and its characteristics, the personal data necessary to carry out the service requested by you.
d. management of requests to our Customer Service, which uses the personal data you provide to satisfy your requests for information and requests for assistance.
And. statistical analysis and investigations. We use some information about your use of the Site to carry out statistical analyzes and investigations with the aim of improving our offer and our services;
f. sending commercial and promotional communications following the purchase of one of our products, so-called soft spam. Following the purchase of one of our products on the Site, we will send you communications containing our commercial proposals on similar products and services to the email address you provided.
g. prior to you or express consent, we may use the contact details you have provided us for commercial communications on our products and services, in order to update you on news, new arrivals, exclusive products, our offers and promotions
h. only with your consent, Enjoyitalia.it will be able to personalize your experience as a registered user on Enjoyitalia.it, offering you previews and offers in line with your tastes and sending you personalized commercial communications according to your interests, these communications will take place exclusively in the manner you wish chosen (via e-mail, SMS, telephone, post, Whatsapp).
The personalization will be carried out through the analysis of your previous purchases and the other information described in the previous paragraph "What personal data do we collect?". For more information on this data and the activity that allows it to be processed, we invite you to consult the paragraph "Your Reseller Area account".
If you wish to authorize the activities referred to in point f) and subsequently do not wish to receive further communications from Enjoyitalia.it or wish to limit the ways in which you can be contacted, you can interrupt these communications at any time simply by clicking on the appropriate "unsubscribe" link present at the bottom of each communication, by accessing your Reseller Area account, by contacting Enjoyitalia.it by calling or by contacting our Customer Service and indicating the subject "privacy" or by writing to the appropriate address indicated above.
We inform you that you may receive further communications from us even after submitting your unsubscription request, as some mailings may have already been scheduled, our systems may take some time to process your request.
In relation to all the activities indicated above, we will process your personal data mainly through IT and electronic tools; the tools we use guarantee high safety standards, in full compliance with current legislation on the subject.
4. Your Reseller Area account.
When you create your account (Reseller Area) we offer you the opportunity to use the following services:
• My orders: track the shipment of your orders and see the history of your orders.
• My data: manage your registration data.
• My addresses: save or modify your addresses to always have them at hand and complete your purchases faster.
Subject to your express consent, Enjoyitalia.it will be able to personalize your experience and the contents of commercial communications and the offers you will see when you browse Enjoyitalia.it as a registered user based on your interests. This activity makes it easier for you to find products and services that are of greater satisfaction and interest to you and at the same time allows us to improve our offer for you. Personalization is made possible by the analysis of your personal data in our possession, described in the previous paragraph "What personal data do we collect?". In particular, information on purchases you have made in the past and information regarding the sections of the Site you visit most often or the services you use most frequently helps us understand which products and services you are most interested in.
To ensure that the information in our possession is correct and allows us to adequately carry out the activity described above, we invite you to access the "Reseller Area" section of your account (Reseller Area) and, if you deem it necessary to update them or request a update.
5. Legal basis of the processing
We process your personal data only in the presence of one of the conditions established by current legislation, and specifically:
a) for the conclusion and execution of a contract of which you are a party.
When we process your data for the conclusion of the purchase contract of which you are a party, we take care to use only the minimum information necessary for the execution of the same. This basis legitimizes the processing of personal data that takes place in the following activities:
– conclusion and execution of a purchase contract for the products offered on Enjoyitalia.it;
– registration on the Site and use of services reserved for registered users;
– provision of services offered on Enjoyitalia.it;
– management of your requests by our Customer Service.
The provision of your personal data for these activities is a contractual obligation. You are free to communicate your data to us or not, but in the absence of the requested data it will not be possible for us to conclude or execute the contract and your requests. This means that you will not be able to purchase the products and you will not be able to use the services of Enjoyitalia.it and that Enjoyitalia.it will not be able to manage your requests;
b) to follow up on a legal obligation.
In the event of conclusion of a contract for the purchase of goods on Enjoyitalia.it, the processing of the User's data will take place to implement the legal obligations to which Enjoyitalia.it is bound in compliance with the tax provisions and other regulations to which it is subject Enjoyitalia.it. You are free to decide whether to conclude a contract and whether or not to communicate your data to us, but if you conclude it, your data will be necessary and will be processed to carry out the aforementioned legal obligations to which Enjoyitalia.it is bound.
c) for our legitimate interest.
d) on the basis of your consent.
We will carry out the following treatments exclusively if you have given us your express consent:
• carrying out marketing activities and opinion polls and market research;
• analysis of your browsing and consumption habits when using your account (Reseller Area), in order to personalize your experience on our Site.
Providing us with your personal data for these activities is absolutely optional. You are free to whether or not to provide us with your data for these purposes, but without it it will not be possible for Enjoyitalia.it to carry out marketing activities, opinion polls and market research, and to analyze your habits.
6. Who will process your data?
Your personal data will be processed by Enjoyitalia.it's internal staff specifically trained and authorized for processing.
Your personal data will also be transmitted to third parties we use to provide our services; these subjects have been adequately selected and offer a suitable guarantee of compliance with the rules regarding the processing of personal data. These subjects have been designated data controllers and carry out their activities according to the instructions given by Enjoyitalia.it and under its control.
The third parties in question belong to the following categories: banking operators, internet providers, companies specialized in IT and telematic services; couriers; companies that carry out marketing activities; companies specializing in market research and data processing.
Your data may be transmitted to the police forces and judicial and administrative authorities, in compliance with the law, for the investigation and prosecution of crimes, the prevention and protection from threats to public security, to allow Enjoyitalia.it to ascertain, exercise or defend a right in court, as well as for other reasons related to the protection of the rights and freedoms of others.
7. Transfer of data abroad
The management and storage of personal data will take place on the servers of the Data Controller and/or third-party companies duly appointed as External Data Processors located within the European Union.
Personal data may be transferred abroad, in compliance with the provisions of current legislation, even to countries not belonging to the European Union. The transfer to non-EU countries, in addition to the cases in which this is guaranteed by the Commission's Adequacy Decisions, is carried out in such a way as to provide appropriate and appropriate guarantees pursuant to the articles. 46 or 47 or 49 of the Regulation.
8. How long do we keep the data?
We retain your personal data for a limited period of time, which varies depending on the type of activity that involves the processing of your personal data.
After this period has expired, your data will be permanently deleted or otherwise made irreversibly anonymous.
Your personal data is stored in compliance with the terms and criteria specified below:
a. data collected to conclude and execute contracts for the purchase of goods on Enjoyitalia.it: until the conclusion of the administrative-accounting formalities. The data related to billing will be kept for ten years from the invoicing date;
b. registered User data: the data will be retained until you request the cancellation of your user account (Reseller Area);
c. data relating to the payment: until the certification of the payment and the conclusion of the related administrative-accounting formalities following the expiration of the right of withdrawal and the terms applied for contesting the payment;
d. data collected in the context of the use of services offered on Enjoyitalia.it: these data are retained until the termination of the service or the cancellation of the subscription to the service by the User;
And. data connected to user requests to our Customer Service: the data useful to assist you will be retained until your request is satisfied;
f. data used for commercial communication activities towards users who purchase products on Enjoyitalia.it (soft spam): these data are retained until the termination of the service or the exercise of opposition via opt-out creation by the user;
g. data provided for commercial communications activities, opinion polls and market research: until the user requests interruption of the activity and in any case within 2 years from the user's last interaction of any kind with Enjoyitalia.it;
h. data used to personalize the Site and to show personalized commercial offers: until the user requests the cessation of the activity and in any case within two years from the last interaction of any kind by the user with Enjoyitalia.it;
the. data used to carry out market research and satisfaction surveys: until the User requests the cessation of the activity.
In any case, for technical reasons, the cessation of processing and the consequent definitive cancellation or irreversible anonymization of the relevant personal data will be final within thirty days of the terms indicated above.
9. Your rights
At any time you can exercise your rights with reference to the specific processing of your personal data by Enjoyitalia.it. Below you will find their general description and how to exercise them.
a) Access and modify your data: you have the right to access your personal data and to request that they be corrected, modified or integrated with other information. If you wish, we will provide you with a copy of the data we hold about you.
b) Revoke your consent: you can revoke at any time a consent you have given for the processing of your personal data in relation to any activity for marketing purposes. In this regard, we remind you that the sending of commercial and promotional communications, the carrying out of market research and surveys to detect satisfaction with the personalization of the website and commercial offers based on your interests are considered marketing activities. . Once we have received your request, we will promptly cease processing of your personal data that is based on such consent, while different processing or processing based on other assumptions will continue to be carried out in full compliance with the provisions in force.
c) Object to the processing of your data: you have the right to object at any time to the processing of your personal data carried out on the basis of our legitimate interest, explaining the reasons justifying your request; before accepting it, Enjoyitalia.it will have to evaluate the reasons for your request.
d) Delete your data: in the cases provided for by current legislation you can request the deletion of your personal data. Once your request has been received and examined, if legitimate, we will promptly cease processing and delete your personal data.
e) Request that the processing of your personal data be temporarily limited: in this case Enjoyitalia.it will continue to store your personal data but will not process them, unless otherwise requested by you and the exceptions provided by law. You can obtain the limitation of processing when you contest the accuracy of your personal data, when the processing is unlawful but you oppose the deletion of your data, when we no longer need your data but you need it to exercise your right in court and when you object to the processing, during the period in which we evaluate the reasons for your request.
f) Request your data or transfer it to a party other than Enjoyitalia.it (“right to data portability”). You can ask to receive your data that we process based on your consent or on the basis of a contract with you in a standard format. If you wish, where technically possible, we can upon your request transfer your data directly to a third party indicated by you
In order to exercise some of your rights described above you can access your account (Reseller Area) or alternatively you can contact us by calling +39 0825.583998 or by writing to our Customer Service indicating "privacy", or by writing to the address of the Data Controller indicated above.
To ensure that our users' data is not violated or illegitimately used by third parties, before accepting your request to exercise one of the rights indicated, we will ask you for some information to be sure of your identity.
10. Security measures
We protect your personal data with specific technical and organizational security measures, aimed at preventing your personal data from being used illegitimately or fraudulently. In particular, we use security measures that guarantee: the confidentiality, integrity, availability of your data as well as the resilience of the systems and services that process them; the ability to restore data in the event of a data breach. Furthermore, Enjoyitalia.it is committed to testing , regularly verify and evaluate the effectiveness of technical and organizational measures in order to guarantee continuous improvement in the safety of processing.
11. Complaints
If you believe that the processing of your personal data has been carried out unlawfully, you can lodge a complaint with one of the competent supervisory authorities for compliance with the rules on personal data protection.
In Italy, the complaint can be presented to the Guarantor for the Protection of Personal Data.
More information on the presentation methods is available on the Guarantor's website, at http://www.garanteprivacy.it.
12. Changes to this information
The constant evolution of our services may lead to changes in the characteristics of the processing of your personal data described above. Consequently, this privacy policy may undergo changes and additions over time, which may also be necessary in relation to new regulatory interventions regarding the protection of personal data.
We therefore invite you to periodically check the contents: where possible, we will try to promptly inform you of the changes made and their consequences
The updated version of the privacy policy, in any case, will be published on this page, indicating the date of its last update.
13. Legislative references and useful links
The processing of your personal data is carried out by Enjoyitalia.it in full compliance with the regulations on the matter provided for by Regulation (EU) 2016/679 general regulation on data protection, the rules on the processing of Italian personal data and the provisions of the Authority Italian control body (http://www.garanteprivacy.it).
Last update 09/20/23
